Airline & Airport Luggage Loss Risk

Crowd-sourced luggage handling scores based on complaint analysis from LuggageLosers.com. Scores range from 0 (worst) to 5 (best). Updated weekly.

88
Airlines Ranked
35
Airports Ranked
G4
Best Airline
flydubai
Most Complaints

Airline Rankings

Sorted by luggage handling score (0-5 scale)

1
flydubai 0.25
2
British Airways 0.25
3
Iberia 0.25
4
Aer Lingus 0.25
5
Kenya Airways 0.52
6
IndiGo 1.38
7
Air Canada 1.47
8
SpiceJet 1.75
9
Air India 2.06
10
Swiss 2.09
11
WestJet 2.23
12
United Airlines 2.28
13
C5 2.28
14
Vueling 2.37
15
ITA Airways 2.44
16
American Airlines 2.64
17
MQ 2.64
18
OH 2.64
19
PT 2.64
20
Avianca 2.69
21
Aeromexico 2.77
22
MS 3.16
23
Ethiopian Airlines 3.26
24
KLM 3.30
25
Air France 3.32
26
LS 3.36
27
HA 3.36
28
South African Airways 3.44
29
easyJet 3.46
30
OU 3.46
31
Alaska Airlines 3.48
32
QX 3.48
33
Qatar Airways 3.54
34
Etihad Airways 3.57
35
Air New Zealand 3.70
36
Ryanair 3.70
37
Air Europa 3.70
38
Virgin Atlantic 3.76
39
Emirates 3.78
40
Lufthansa 3.80
41
SN 3.95
42
ME 4.00
43
Delta Air Lines 4.02
44
Spirit Airlines 4.02
45
9E 4.02
46
Qantas 4.06
47
Gulf Air 4.09
48
Turkish Airlines 4.10
49
W6 4.10
50
Frontier Airlines 4.14
51
Royal Jordanian 4.17
52
J2 4.20
53
Finnair 4.24
54
Malaysia Airlines 4.28
55
JQ 4.29
56
Southwest Airlines 4.32
57
JU 4.33
58
A3 4.39
59
NH 4.40
60
Air Transat 4.45
61
JJ 4.60
62
Oman Air 4.64
63
Aerolineas Argentinas 4.66
64
SQ 4.66
65
SK 4.67
66
Saudia 4.68
67
LATAM 4.68
68
Air Arabia 4.71
69
ID 4.72
70
DY 4.73
71
Pegasus Airlines 4.73
72
JetBlue 4.74
73
TG 4.75
74
AirAsia 4.76
75
Cathay Pacific 4.77
76
VN 4.77
77
Copa Airlines 4.78
78
HV 4.78
79
VA 4.80
80
LO 4.80
81
EW 4.82
82
G3 4.83
83
Garuda Indonesia 4.86
84
Japan Airlines 4.88
85
KE 4.88
86
Azul 4.90
87
CA 4.95
88
G4 5.00

Airport Connection Rankings

Airports ranked by luggage handling during connections

1
Mumbai (BOM) HIGH RISK
0.25
2
London Heathrow (LHR) HIGH RISK
0.25
3
London Stansted (STN) HIGH RISK
0.25
4
London Gatwick (LGW) HIGH RISK
0.39
5
Delhi (DEL) HIGH RISK
1.14
6
Mexico City (MEX) HIGH RISK
1.87
7
Denver (DEN) HIGH RISK
2.15
8
Zurich (ZRH) HIGH RISK
2.58
9
Miami (MIA) HIGH RISK
2.62
10
Toronto (YYZ) HIGH RISK
2.76
11
Rome (FCO) HIGH RISK
2.77
12
Amsterdam (AMS) HIGH RISK
2.96
13
Paris CDG (CDG) HIGH RISK
2.98
14
New York JFK (JFK) HIGH RISK
3.23
15
Houston (IAH) HIGH RISK
3.28
16
BNE HIGH RISK
3.30
17
FRA HIGH RISK
3.37
18
SYD HIGH RISK
3.40
19
Brussels (BRU) HIGH RISK
3.42
20
DPS HIGH RISK
3.48
21
BCN
3.52
22
SFO
3.75
23
Dubai (DXB)
3.81
24
Atlanta (ATL)
3.99
25
EWR
4.19
26
Phoenix (PHX)
4.20
27
MCO
4.21
28
MAD
4.34
29
KUL
4.40
30
Singapore (SIN)
4.44
31
Istanbul (IST)
4.45
32
DFW
4.48
33
Hong Kong (HKG)
4.52
34
Chicago O'Hare (ORD)
4.56
35
Los Angeles (LAX)
4.59

How Luggage Loss Scores Work

Scores are derived from crowd-sourced complaint data on LuggageLosers.com, cross-referenced with passenger volume to normalize for airline/airport size. The 0-5 scale reflects relative performance:

0 - 2.0
High Risk
Significantly more complaints than average
2.0 - 3.5
Moderate Risk
Above average complaint rate
3.5 - 4.2
Average
Typical luggage handling performance
4.2 - 5.0
Low Risk
Below average complaint rate

Tips to Reduce Luggage Loss Risk

  • Book connections with at least 90 minutes between flights (120+ minutes for international)
  • Avoid connecting through high-risk airports when possible
  • Use AirTags or similar trackers in checked bags
  • Take photos of your luggage and contents before checking in
  • Carry essentials (medications, one change of clothes) in your hand luggage

Get Personalized Luggage Risk Scores

TripWaffle automatically analyzes your connecting flights, layover times, and airlines to calculate a personalized luggage loss risk score for every trip.

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